The highly polarized 2024 election climate challenges business leaders and communicators facing the enormous task of communicating to a divided group of employees, customers, and other stakeholders wanting to feel respected and heard. Given just how intense the political environment has become, leaders surely have their hands full. That was abundantly clear at a recent […]

Amid all the constant changes in business today, signs of burnout are everywhere in the workforce. As the economy continues to rebound and employee mobility grows, burnout is a double-edged sword wreaking havoc for organizations, with many employees feeling checked out or looking to leave their jobs. Those who remain are left with picking up […]

There’s a reason the phrase “change fatigue” has become so common among employees and leaders today. The complexities of the business environment mean change is one thing most employees can expect, whether they like it not. Changes in strategy, restructuring, layoffs, the prevalence of mergers and acquisitions, people, and workplace culture issues – the list […]

There are so many new descriptions for how employees feel about work these days that it’s hard to keep up. Sadly, many workforce experts, polling firms, and other leaders define the current mood as unfavorable. Burnout, languishing, hopelessness, and quiet quitting have been highlighted, depending on where you look. It’s as if we’ve all agreed […]

The way many people work has changed dramatically in recent years, with so many more employees working online or adopting more flexible schedules. What’s often lost in the discussion of this dramatic workforce shift is the fact that workers in the manufacturing industry – a sizable part of the U.S. workforce – still feel left […]

In a highly competitive job market where every applicant is qualified and somehow has at least five years of experience, more companies turn to Applicant Tracking Systems (ATS) to expedite the hiring process. Every applicant’s resume gets “scanned” into this software, and based on the keywords it finds and other technical jargon, the ATS selects […]

One of the most challenging parts of the communicator’s job today is how to help leaders wisely respond when issues arise. Often, leaders are cautious about communicating in difficult moments and may not understand why their employees need to hear from them. The list of potential topics is endless – ethics scandals, layoffs, world conflicts, […]

In a world where business priorities are rapidly shifting, internal communications teams are forced to consider whether their structure still meets today’s strategic communication needs. The role of the internal communicator has also changed. Beyond partnering across the business, there’s a growing need to collaborate with counterparts across all aspects of corporate affairs and the […]

I’m sure it came as little surprise to many that Merriam-Webster recently announced “authentic” as its annual “word of the year,” meaning it was a high-volume dictionary look-up and a concept that people were clearly thinking and writing about. According to Merriam-Webster, authentic has a number of meanings, including “not false or imitation,” a synonym […]

In today’s dynamic business world, all leaders will inevitably face a crisis – or a series of them – at some point in their tenure. Whether it’s big issues or small disruptions, how leaders respond to the situation makes all the difference in securing the company’s reputation and maintaining the confidence and trust of employees.  […]