Finest work order software program

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Work order software has streamlined the way companies in all industries manage facilities and maintenance departments. It is used by organizations in manufacturing, healthcare, real estate management, education, and more.

This technology is far more efficient than paper jobs.

With the work order software, all tasks can be managed electronically in a single tool. New work requests can come internally or from a customer, for example from a building tenant who needs repairs.

Organizations can also use work order software to schedule preventive maintenance activities on a regular basis. The use cases and benefits seem endless.

Any company with a maintenance department benefits from work order software. But which solution is the best? Let's dive in to find out.

The top 5 options for work order software

  1. ServiceMax
  2. maintenance
  3. MaintainX
  4. FMX
  5. Limble CMMS

How to choose the best work order software for you

Certain factors need to be assessed when looking for and comparing work order software side by side. Below is the method that I used to limit myself to the five on this list. You can use this as a purchasing guide for work order software and weigh the following factors according to your personal needs.

Industry and use cases

As mentioned earlier, work order software is trusted with maintenance and setup teams in a wide variety of industries. However, some solutions are better suited to specific industries.

For example, real estate managers and real estate companies are unlikely to use the same work order software as a single site manufacturing facility. Some solutions are better suited for field service, while others are designed for in-house maintenance on site.

Would you like customers, tenants, students, faculties, or employees to submit work order requests? Or do inquiries only come from internal management? Are you looking for preventive maintenance with scheduled tasks? Or are all work orders manually added to the system?

These are the types of questions you should ask in order to narrow down your search.

Mobile access

Mobile apps are an important tool for work order management, especially for field service, remote and multi-site teams.

This is the best way to benefit from real-time job updates. Your reps can update the status of a task on-site directly through an app instead of being forced to find a computer or wait to get back to base. Apps also reduce the need for telephone communication from a dispatch center. Employees can receive new work order assignments right on their mobile device that contain everything they need to get the job done.

Overall, mobile access improves efficiency and even promotes the autonomous work of your employees.

This is not necessarily a must for maintenance teams working in a small location. But it definitely makes things easier on a scale.

Records management

In general, electronic work order requests preclude the possibility of physical work orders being lost or misplaced. However, you still have options for managing electronic inquiries with various work order solutions.

Each platform has a unique order creation system. The best systems allow you to create custom digital forms that contain all of the information needed to start a work order.

How are work orders approved and assigned? Some platforms manage these steps manually, while others use automation.

Determining the priority for a new requirement is also critical. For example, something like a water leak in a building is obviously more time sensitive than replacing a lightbulb. Make sure you choose a system that allows you to set parameters or manually control the priority of new requests.

Tracking costs

Depending on your type of business, expense tracking is another useful feature of the work order software. Some work order software has built-in expense tracking tools.

Because every task and step is documented in a work order, you can calculate the total costs associated with an order. Then you can make the necessary adjustments to improve your efficiency and keep costs as low as possible.

Not every work order solution is ideal for cost tracking. In some cases, the extra steps to calculate these costs do more harm than good. If your employees spend extra time updating every single aspect of a task, it can affect their productivity.

Asset management

By combining your work order software with an asset management solution, you can significantly improve efficiency on a scale. But not all work order software is designed for asset management, and not every company needs this feature.

Asset management is critical for larger maintenance teams who need to check their inventory against pending work orders. It's also useful for preventive maintenance. Fleet-based maintenance teams can search for parts and inventory on the go using asset management tools.

But a small maintenance team in a single location can likely survive without asset management functions.

The different types of work order software

Work order software comes in all different shapes and sizes. In general, however, these tools can be broken down into four main categories.

CMMS software

CMMS stands for "Computerized Maintenance Management System". These tools are ideal for large companies looking for a solution to manage their entire maintenance department.

Most CMMS programs are optimized for preventive maintenance. They usually come with additional wealth management tools and even features for managing your employees.

FSM software

FSM systems (Field Service Management) were developed for organizations with employees on site. Examples include electrical, plumbing, HVAC, and utility teams.

The FSM software makes it easy to assign new work orders to remote technicians. These tools usually have other value-added functions such as vehicle tracking, asset tracking and GPS check-ins.

Mobile access is arguably the most important feature to look for in the FSM software. This is the best way to communicate with your sales force and enable a two-way exchange of information. A dispatcher can share a file with a remote technician, and that technician can upload relevant images of the job. All of this information will be available in real time.

ERP software

Many enterprise resource planning (ERP) software come with work order management solutions. Larger companies with complex requirements should consider adding a work order module to a larger ERP solution.

However, there is no need to purchase ERP software if all you need is a work order management solution.

Standalone work order tools

Standalone work order solutions are usually very simple. These tools are better suited for smaller crews that don't have complex requirements.

Standalone solutions continue to offer electronic order creation, tracking, completion, automation and task management. But they don't come with added distractions, frills, or whistles.

Small businesses operating in a single location are suitable candidates for a standalone work order solution. These tools improve efficiency even without advanced features such as asset management.

# 1 – ServiceMax – The best for scheduling and dispatching work orders

ServiceMax is a field service management solution with integrated work order functions. Trusted by world leaders such as Sony, GE and Tyco.

The average ServiceMax customer improves technician productivity by 23% and increases service revenue by 25% after switching. If you need a better way to manage the work order process for your field service, ServiceMax is the place for you.

The unique highlight of ServiceMax is the work order planning and the shipping card. Dispatchers benefit from smart recommendations to ensure the right technician gets the right job at the right time. ServiceMax automatically takes into account each mobile worker's schedules to maximize productivity.

In addition to the modern and unique planning environment of ServiceMax, the most important highlights of this software include:

  • Mobile app for the field service
  • Remote customer signature capabilities
  • Track costs associated with labor, parts, products, and more
  • Ready-made workflows
  • Supports work orders, service contracts, accounts, installed products, and more
  • Reports with detailed insights into the work order
  • 90+ self-service dashboards
  • Benchmarks and KPIs
  • Tools to Empower Customers

ServiceMax is trusted by companies in a wide variety of industries. Examples include equipment dealers, medical device manufacturing, telecommunications, construction, energy, mining, high-tech manufacturing, industrial equipment manufacturing, and more.

Get a free demo and speak to a ServiceMax specialist to get started.

# 2 – UpKeep – Best for keeping track of time and cost

UpKeep is an all-in-one CMMS solution. This is a modern and robust way for companies to streamline work orders and manage preventative maintenance.

More than 200,000 maintenance professionals from a variety of industries rely on UpKeep to manage work orders.

For such a feature-rich tool, UpKeep is surprisingly easy to use. Even for advanced use cases like cost tracking, the software maintains its simplicity. You can keep track of the time, parts, and any additional costs associated with each individual work order.

UpKeep provides trending analysis and reports that businesses can use to reduce costs associated with maintenance expenses.

Other important functions and advantages are:

  • Easy assignment and prioritization of new work orders
  • Reduce equipment downtime
  • Increase the service life of the devices
  • Automatically send mobile notifications to technicians for new work orders
  • Include instructions and PDF manuals with work orders
  • Completion of the work order based on location and priority level

Global leaders like McDonald & # 39; s, Marriott and Yamaha rely on UpKeep. From facility management to property management to preventive maintenance and more, the software can cover a variety of use cases.

The basic version of UpKeep's work order software is free to use. Paid plans start at $ 35 per month per user.

# 3 – MaintainX – Most versatile work order use cases

MaintainX is an industry leader in maintenance and operations. The software was developed to increase the productivity and lifecycle of assets while reducing maintenance costs, inspection times and training costs.

From daily operation to preventive maintenance, quality control and checklists for operation, MaintainX offers everything.

MaintainX is hands down the most versatile work order solution on the market today. The software is used in industries such as hospitality, real estate management, country clubs, fleet management, education, restaurant, retail, manufacturing, industrial, facilities and more.

It is trusted for a wide variety of use cases including asset management, inspections, preventive maintenance, inventory management, and compliance.

Here's a quick rundown of some of the notable features and highlights of MaintainX's work order software:

  • Works on desktop, web, iOS (including iPads) and Android
  • Unlimited work orders
  • Unlimited wealth
  • Unlimited locations
  • Unlimited photos and messages
  • Simple form templates
  • Real-time work order metrics
  • Recurring and reactive work orders

MaintainX can be as simple or as advanced as you need it to be. There's a free version for small teams, and paid plans start at just $ 8.33 per user per month.

# 4 – FMX – Best work order software for property managers

FMX is another asset and maintenance management solution with a wide variety of potential use cases. However, the work order software for property management is definitely the unique highlight of the platform.

This is a complete CMMS solution for property managers.

The software has everything you need to manage properties for single and multiple sites on a large scale. Tenants can make inquiries and third-party providers can respond to work orders. Your entire team can stay up to date on the status of each work order.

FMX real estate management features and benefits include:

  • Customizable work order forms
  • Custom workflows
  • Detailed reports and dashboards
  • Add photos and files to work orders
  • Easy search and filtering
  • Work order notifications
  • Maintenance calendar
  • Time and cost tracking tools
  • Communication with tenants and suppliers

All tools and functions of FMX can be accessed via an intuitive mobile app. This allows technicians to view work orders and update their status on site in real time.

Contact the FMX sales team for a quote. You can test it for free before signing a contract.

# 5 – Limble CMMS – Best mobile app for managing work orders

Limble CMMS is a modern way for maintenance teams to make their work order processes simpler, more organized and more automated.

Worldwide leading software such as Nike, DHL, Holiday Inn and others rely on the software.

Most of the best work order tools on the market today come with a version of mobile access. However, Limble CMMS mobile app is second to none. Regardless of the industry or use case, this app was developed to increase productivity and make work order management more efficient.

Work orders can be logged and updated in less than 60 seconds via the mobile app. Technicians can also start new jobs on site directly via the app.

Key features, benefits, and notable highlights of Limble CMMS include:

  • Immediate communication and notifications via push notification
  • Asset management for up to 100,000 assets
  • Real-time reports and KPIs
  • Real-time asset data with sensor connectivity
  • Ability to attach invoices, pictures, files or parts to work orders
  • Cost and time recording
  • Custom maintenance dashboards

Limble CMMS starts at $ 40 per user per month. Even the entry plan has work order management features that you can try for free for 30 days.

Summary

Work order software is the way modern maintenance and setup teams manage and complete tasks. It is far more efficient than relying on paper or carbon copies of work orders.

Which work order software is the best? It depends on your needs.

From property management to field work to more, the recommendations discussed here offer something for everyone. Use this guide as a resource to help you find the best work order software for your business.

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